Why Sportsmen's Tennis Club Doesn't SUPPORT Good Talented Young Players???

David is one of the members at Sportsmen's Tennis Club, since 2005. Since we started attending tennis clinics and private lessons, many changes were made in administration of the club. In the last 5 years, executive director has been changed 3 times! Many other positions at Sportsmen's also been replaced a few times... I was always wondering, why?... this club doesn't mean to be stable place for young tennis players...
Tony Wiley is executive director now at Sportsmen's... I realized that she is not friendly for some families and young players, not supportive at all for my son, David... maybe because we are the "white family"???
David, at age 9 is ranked in New England USTA #4 in age bracket 10 and under. That means he is one of the promising and talented 9 year old players.
At Sportsmen's he is not appreciated at all from the director - Tony Wiley, she seams to not even notice him or sometimes talk to him to show that appreciation. It is very strange situation to me and David, that little boy can feel it and talk to me about that. I think director of tennis club should support players, be friendly, enthusiastic, and make nice atmosphere at the club for every body's enjoyment.
I noticed that Tony Wiley speaks "unfriendly" to parents and her whole attitude isn't the best model for children! I heard many complains from different families under her address.
But my question is: Why Tony Wiley doesn't support the white, talented 9 year old boy, who seams to be a very promising tennis player???